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Epilepsy Society helpline hours extended
Epilepsy Society's helpline hours are to be extended from 2 April so that people can call the confidential line at 9am, an hour earlier than usual.
The extended hours have been made possible following a generous grant from a family trust. It means people wanting to know about epilepsy and issues surrounding it will be given more time to talk.
Christine Brock, helpline team leader, said: ‘We know callers appreciate the helpline and have asked for it to be open longer than its current hours of 10am to 4pm Monday to Friday, so we are delighted to be offering this new service as a six-month pilot scheme.
‘The grant means we are able to reach out to more people affected by epilepsy and we also have plans, later this year, to open the lines for two evening sessions each week for people not able to call during office hours.’
Epilepsy Society’s accredited helpline on 01494 601 400 has been giving information, time to talk and emotional support to people with the condition and their families and friends for 21 years and has been used by 100,000 callers to date.