helpline 01494 601 400

connecting with others

Many people who contact us say that having someone to talk to, who has epilepsy or knows about epilepsy, can be really helpful and reassuring. It can be an important part of coming to terms with a diagnosis of epilepsy.

Connecting treeYou might already have people around you who can help and support you. Your healthcare professionals might also have told you about sources of help and support. If you would like to, there are various ways that you can make contact with other people.


Social media

You can get in contact with us, and some of our supporters, through social media channels such as Facebook, Instagram and Twitter. Just see the links at the bottom of this page.


Our YouTube channel contains lots of videos, including 'All about epilepsy' (opens new window) which is an introduction to epilepsy and the experiences of people living with epilepsy.

Websites and forums

If you have internet access there are epilepsy forums where you can contact other people online. Many people appreciate finding a supportive online community, to share experiences and ask questions. Depending on how a forum is set up, you may be able to look at what other people are saying before joining. You can register to post messages on a forum without giving your real name.

Some websites and forums are set up by people with particular experiences, some of which may seem quite frightening or negative, so it can be helpful to use forums on websites that you trust. For example, you might like to check that a forum is moderated (looked after) by some of the regular forum users or staff.

Support groups

Some people find face-to-face support through meeting other people with epilepsy helpful. You could ask your GP or hospital if they know of any local support groups, or call our helpline and ask if there are groups in your area.


Our confidential epilepsy helpline has knowledge and understanding of epilepsy. You can talk about what is happening and how you are feeling. We won’t tell you what to do. It is a space where you can talk things through and think about what you want to do. You don’t have to give your personal details, and we won’t pass on what you have said to anyone else.

Want to find out more?

Find out more about coming to terms with epilepsy.

Taken from our free Just diagnosed pack which includes 'just diagnosed' booklet, seizure diary, first aid card, helpline card, 'what would help me?' postcard and ID card.