a full life for everyone affected by epilepsy

helpline 01494 601 400
enquiries 01494 601 300

what help is available?

You are entitled to free prescriptions for your epilepsy (and all other) medications. You may be able to get financial help towards the cost of travel to medical appointments and to work. You may also be entitled to discounted bus, rail and tube travel in some areas. You may be eligible for some welfare benefits and tax credits. If you need support with daily living or equipment, an assessment from social services may be helpful. There is also help available if you are a carer of a person with epilepsy. 

coins laid out in the shape of a brainYour entitlements will depend on what your epilepsy is like and how it affects you. The information below tells you more, and includes the contact details and links to other sources of information and help.

Financial help 

Free prescriptions 

People with epilepsy are entitled to free prescriptions for their anti-epileptic medication, as well as any other prescribed drugs (but not dental treatment or eye tests). To apply for free prescriptions in England, fill in the form FP92A, available from your doctors’ surgery. In Scotland, Wales and Northern Ireland all prescriptions are free.

NHS low income scheme (LIS)

If you are on a low income or benefits you may be able to claim back some of your costs of travelling to some medical appointments, under the Healthcare Travel Costs Scheme (opens new window) (HTCS). The LIS may also cover some dental and eye care costs. Call the Low Income Scheme helpline on 0300 330 1343 for details.

VAT exemption

Some equipment designed specifically to help people with disabilities does not include VAT. For example, you may not have to pay VAT on a seizure alarm system.

Call the HM Revenue and Customs Helpline on 0300 200 3700 for information, or visit www.hmrc.gov.uk (opens new window).

Access to work

If you are unable to use public transport because of your epilepsy, you may be able to get financial help towards the cost of your transport to and from work, as part of the Access to Work scheme. Contact your local Jobcentre Plus office or visit www.gov.uk (opens new window) for more information.

Discounted public transport 

If you have epilepsy and are still having seizures you may be entitled to free or discounted travel. This is usually because you would be refused a driving licence if you applied. You will usually need some proof that you are eligible for the discount, depending on where you live and the type of transport.

Bus and tube travel

  • England: If you have had a seizure in the last year, you should be eligible for a free national bus pass. Some councils have additional travel discounts. Contact your local council for an application form or visit: www.gov.uk (opens new window) for more information.
  • London: You may be entitled to a Freedom Pass (opens new window) which gives free bus, train, tram and tube travel in London. Call 0300 330 1433 for more information.
  • Merseyside: you may be eligible for a National Travel Pass (opens new window). Call 0151 227 5181 for more information.
  • Scotland: The 'National Entitlement Card' gives you free travel throughout Scotland. Contact your local authority (or Travel Card Unit in Strathclyde) for an application form, or call Epilepsy Scotland's Helpline on 0808 800 2200.
  • Northern Ireland: People with epilepsy are eligible for a Half Fare SmartPass for discounted bus travel. Visit www.nidirect.gov.uk (opens new window)
  • Wales: People with disabilities are eligible for free bus travel throughout Wales. Contact your local authority for details.


You may be eligible for a disabled person’s railcard. This gives you, and a companion, a third off most fares. Call 035 605 0525 or visit www.disabledpersons-railcard.co.uk (opens new window).

Coach travel

Some coach operators, such as National Express, offer half-fare schemes for people with disabilities. Contact companies directly for more details.

See our driving and travel information for more.


You may be entitled to benefits, depending on how your epilepsy affects you. This might include Employment and Support Allowance (ESA), Personal Independence Payment (PIP), Universal Credit and Attendance Allowance. You will need to meet certain requirements in order to qualify for these benefits.

The following organisations can provide information and advice on benefits (links open new window)

  • DIAL UK or call 01302 310 123. Independent, trained benefits advisors who may be able to help with completing forms.
  • Turn2us or call 0808 802 2000. Help with accessing benefits, grants and other financial help, including a benefits calculator.
  • Citizens Advice Bureau (CAB) or see your local phone book for your nearest CAB office. Information on benefits.
  • GOV.UK Government information website.

Help from Social Services

Depending on what your epilepsy is like, you may be entitled to have a ‘social care needs assessment’. An assessment normally takes place in your home and looks at whether you have any physical or health difficulties, social or housing needs, and what support you already receive, for example from family or friends. If the assessment identifies that you have needs which meet the local authority’s criteria, then they have a duty to arrange relevant community care services for you. These services may include meals, home help, adaptations to the home such as installing a shower or an alarm system, and access to leisure activities. You may need to pay some of the costs.

Contact your local social services department to ask for a 'needs assessment'.

Help for families

We have information about children and educationinformation for young people, and books for parents and children. We also offer support through our helpline and online forum.

The following organisations also offer support.

  • Contact a Family (opens new window) offers support for families with children who have a medical condition or disability. 
  • Family Fund (opens new window) offers grants to low income families or carers of a child (17 and under) with a severe disability.

Help for students

Students with epilepsy in higher education can get a Disabled Students' Allowance (opens new window). DSA is designed to help cover the cost of any practical support you need as a direct result of your epilepsy. It does not depend on your income or that of your household. Unlike student loans, DSA does not have to be repaid.

Help for carers

If you are a carer for someone with a disability, and this is not paid or organised voluntary work, you may be able to receive some help, even if you are not living with the person you are caring for.

You may be entitled to a 'carer’s assessment' from your social services department. This may identify the need for home help, respite care, emotional support or other services. Some carers can claim Carer’s Allowance (opens new window) (see Benefits section for agencies who can give more information).

There are organisations that support carers by giving information, providing respite care and campaigning for carers' rights.

See our pages for carers for more information.

Finding support

There are lots of ways that you can find support, such as from people around you, from your healthcare team or from a helpline.

You can order a copy of our factsheet 'what help is available?' from our online shop as part of our 'first five free' offer.

Please donate


Want to talk to someone? You can call our confidential helpline.

01494 601 400

Monday, Tuesday, Thursday and Friday: 9am-4pm
Wednesday: 9am-8pm
National call rate

helpline 01494 601 400
switchboard 01494 601 300

Please donate